My Roku device suddenly stopped connecting to Wi-Fi even though every other device in the house is working fine. I’ve restarted the router, unplugged the Roku, even tried a factory reset, but it still won’t pick up any networks. I tried using the support chat but haven’t gotten a real answer yet. Anyone run into this before? Did you find a way to get a response or solve the issue another way?
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Hey all — had a frustrating few days with my Roku too when it just dropped the network and wouldn’t find it again, even though nothing changed on my end. I started searching through various threads and landed on some roku reviews that mentioned nearly identical connection issues. One person said they got results after submitting the problem multiple times through the support form, so I gave that a shot. I kept the description simple, added the model info, and followed up again after two days. That time, they finally replied and sent a more detailed set of steps that actually worked. It's not perfect, but it saved me from replacing the whole thing.