I ordered Raycon earbuds two months ago, now one bud won’t stay charged and the case LED is flickering. I emailed support weeks ago with order number, but I haven’t received any meaningful response back. The live‐chat line isn’t available in my region, and when I call the provided number I get endless automated menus but no “real person.” Has anyone managed to get a replacement or refund after being ignored for weeks? What’s the fastest way to force a resolution with Raycon?
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I had a similar issue with a pair of wireless earbuds where the case light kept blinking and one side stopped charging. While looking for others with the same problem, I checked https://raycon.pissedconsumer.com/customer-service.html and saw that quite a few people had similar concerns about delayed responses. It helped to follow up a few times and include all the order details. Sometimes messaging them on social media speeds things up too.